SICHONE, Nancy; MWELWA, Attridge. Minimization Of Customer Churn in Mobile Telecommunication Industry in Zambia - A Case of MTN Zambia . East African Finance Journal, [S. l.], v. 5, n. 1, p. 1–17, 2026. DOI: 10.59413/eafj/v5.i1.1. Disponível em: https://ijcsacademia.com/index.php/eafj/article/view/402. Acesso em: 19 apr. 2026.