GARATSA, Cletos; MATARUKA, Leo; ZISHIRI, Christopher. Service Provider Migration and Bank Switching Behaviour: Factors Influencing Customer Retention in Harare’s Banking Sector. African Journal of Commercial Studies, [S. l.], v. 6, n. 1, p. 10–24, 2025. DOI: 10.59413/ajocs/v6.i.1.2. Disponível em: https://ijcsacademia.com/index.php/journal/article/view/139. Acesso em: 16 apr. 2026.