KAFWABULULA, Alex Chola; MWANGE, Austin. Determinants and Implications of Consumer Complaint Behaviour in Emerging Economies: A Legal and Empirical Critique from Zambia. African Journal of Commercial Studies, [S. l.], v. 6, n. 2, p. 235–246, 2025. DOI: 10.59413/ajocs/v6.i2.23. Disponível em: https://ijcsacademia.com/index.php/journal/article/view/254. Acesso em: 14 may. 2026.