MULUNGU, Oscar; MWANGE, Austin. Integrating AI to Improve Customer Experience and Marketing in Zambia’s Insurance Sector: A Case Study of Selected Insurance Firms. African Journal of Commercial Studies, [S. l.], v. 7, n. 2, p. 558–566, 2026. DOI: 10.59413/ajocs/v7.i2.46. Disponível em: https://ijcsacademia.com/index.php/journal/article/view/511. Acesso em: 30 apr. 2026.