Vol. 7 No. 2 (2026): African Journal of Commercial Studies

DOI: https://doi.org/10.59413/ajocs/v7.i2

Published: 2026-03-03

Articles

A Study on Investigating Factors Influencing Non-Adoption in the Zambia Revenue Authority’s e-Tax Payment: A Case Study of Nakonde Boarder Post

Douglas Sakuwaha, Dr. Munthali, Fines Mwiiya (Author)

1-10
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Factors Influencing Sharia Banking Integration by Microfinance Institutions in Kenya

Mohamed Hamisi Mwachai (Author)

11-20
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Revenue Diversification and Financial Sustainability in Public Universities in Tanzania: A Review with Lessons for Muslim University of Morogoro

Ali Keya Anami (Author)

21-27
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The Effect of Customer Integration on the Operational Efficiency of Commercial State Corporations in Kenya

Reuben Musyoka (Author)

28-34
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Chronic Fiscal Deficits and Chronic Inflation in the Burundian Economy: An Empirical Test of the Validity of the Olivera–Tanzi and Patinkin Effects Using ARDL Models

Emmanuel Nizigiyimana, Etienne Buregeya (Author)

35-52
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Evaluating the Impact of Capital Budgeting Techniques on sustainability of Investment projects in Local Authorities in Zambia: A case study of Shang'ombo Town Council.

Mununga Shamba, Dr. John Machayi (Author)

53-70
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Assessing the Effect of Procurement Planning on End User Requisitions for Operational Efficiency in Insurance Companies: Evidence from Zambia

Anastasia Nkhuwa, Dr. Chikusela Sikazwe (Author)

71-75
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The Effects of Excise Tax on Pricing Strategies: Evidence from Zambian Breweries Plc

Natasha Patel, Bwalya Chilolo (Author)

76–85
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Challenges Affecting the Implementation of Artificial Intelligence Technologies in Zambia's Commercial Banks: Evidence from Zambia National Commercial Bank Plc

Nchimunya Mweemba, Dr. Louis Kalusa, PhD, CGMA, CA(ZM) (Author)

86–97
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Evaluating the Influence of Cross-Cultural Communication Strategies on Communication Effectiveness at Kansanshi Mining Plc in Zambia

Gwen Mulundu Chipasula, Dr. Basil Hamusokwe (Author)

98-108
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Comparative Analysis of COVID-19 Media Coverage in Zambia: Ownership, Framing, and Discourse in the Times of Zambia and The Mast

Nalishebo Saapi (Author)

109-114
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The Effect of Digital Transformation on Quality of Premier Banking: A Case of ZANACO

Christine Nsanganyi, Dr. Austin Mwange (Author)

115–132
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The Role of Internal Audit in Enhancing Corporate Governance: A Case of Zambian Breweries Plc

Margaret Kateule, Dr. Euston Kapotwe (Author)

133–148
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Banking 6.0: Exploring the Architectural and Regulatory Landscape of Metaverse Banking in the Indian Financial Sector

Lalita Malusare (Author)

149-154
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Effectiveness of Internal Communication Channels in Enhancing Information Flow and Employee Engagement: A Case Study of the Zambia Development Agency

Mr. Russel Haamubbi, Dr. Basil Hamusokwe (Author)

155-165
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Signaling Brand Reputation: The Role of Consumer Reviews, Corporate Response, and Trusts in Undifferentiated Service Setting

Dr. Obinna Ojiaku (Author)

166-175
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Effectiveness of Bank’s Social Media Content in Fostering Employee Engagement at Zambia National Commercial Bank

Olly Moonga, Dr. Basil Hamusokwe (Author)

176–184
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The Effect of Internal Communication on Employee Engagement at Zambia Information Communication Technology Authority

Christabel Simbulo, Dr. Basil Hamusokwe (Author)

185-200
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Investigating the Influence of Queuing Theory Parameters on Customer Satisfaction at ZANACO: The Mediating Role of Customer Waiting Time

Ruth Makungu, Dr. Shem Sikombe (Author)

201-215
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The Influence of Corporate Social Responsibility on Brand Image: Evidence from the Competition and Consumer Protection Commission (CCPC), Zambia

Memory Phiri (Author)

216–228
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Effects Of Climate Change Risks on the Financial Performance of Agricultural Firms in Zambia: Evidence from Kabwe District

Brian Chilufya, Dr. Louis Kalusa (Author)

229–251
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Examining the Influence of Content Marketing on The Purchase Intentions of Domestic Tourism Among Graduate Business Students at The University of Zambia

Chilawo Mulyunga, Dr. Moffat Chawala (Author)

252–269
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Assessing The Effectiveness of Portfolio Management on the Performance of Commercial Banks in Zambia: Evidence from Absa Bank in Lusaka

Precious L. Mwansa, Dr. Euston. Kapotwe (Author)

270-288
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Assessing Constituents’ Experiences and Community Participation in The Utilisation of Constituency Development Funds in Mufumbwe, Zambia

Sauka Khayi, Dr. Joe Likando (Author)

289–299
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Examining The Relationship Between Facebook Advertising and Consumer Buying Behavior Among Airtel Customers: A Case of Lusaka Central Business District

Tsitsi Zulu, Dr. Basil Hamusokwe (Author)

300–313
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Smuggling as Rational Adaptation: Rethinking Customs Enforcement and Informality in Zambia”: A Case Study for ZRA

Kasonde Chileshe, Ferdinand Chipindi (Author)

314–322
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A Study on The Effects of Corporate Social Responsibility Initiatives in Public Organisations: A Case Study of The Zambia Revenue Authority

Ritah Bwale Ng’oma, Daniel L. Mpolomoka (Author)

323–332
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Assessing The Effectiveness of Constituency Development Fund in Enhancing Project Performance on Farming Cooperatives: A Case of Two Selected Farming Cooperatives in Mufulira District, Zambia

Chilufya Chileshe, Kasonde Mundende (Author)

333–343
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Exploring Best Practices for Environmental Sustainability: A case of Zambia’s Ministry of Green Economy and Environment and Zambia Environmental Management Agency

Abigail Chirwa, Harrison Daka (Author)

344–351
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Analysing the Effectiveness of Constituency Development Fund (CDF) on Youth Empowerment in Zambia: A Case of Lusaka Central Constituency

Agatha Sitali Ndalamei, Dr. John Phiri (Author)

352–371
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An evaluation of institutional, technological, and policy factors Affecting the implementation of the electronic Government Procurement (e-GP) system in Zambia

Malcolm Nkowani, Ethel Tembo Mwanaumo (Author)

372–385
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Effects Of Innovation on Entrepreneurial Performance among SMES in Malawi: Evidence from Selected Telecommunication Industries

Annetta Thindwa, Dr. Louis Kalusa (Author)

386–404
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The Efficacy of Public–Private Partnerships in Financing Transport Infrastructure in Zambia: An Institutional Political Economy Perspective

Brian Sandu Kaindama, Dr. Fatima K. Hosein (Author)

405–420
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The Role of Fintech Partnerships in Mitigating Non-Performing Loans at Absa Bank Zambia

Kabaso Kapapula, Dr. Kombe Kaponda (Author)

421–437
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Strategies Employed by Cross-Border Traders to Mitigate the Adverse Effects of Fuel Price Volatility

Clara Msimuko, Harrison Daka (Author)

438–443
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Assessing The Role of Emerging Technology Governance Frameworks on Financial Inclusion in Zambia: A Case of Lusaka District

Mulenga Kasonde, Dr. Bwalya Chilolo (Author)

444–459
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From Prohibition to Formalisation: The Safety and Mobility Implications of Formalizing Motorcycle Taxis

Albert Azere Banda, Mutono-Mwanza Bupe Getrude (Author)

460–470
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Beyond Loss Aversion and Liquidity Traps: A Behavioural Stated Choice Analysis of Speculation, Over-Leverage, and Residential Housing Prices in Kenya's Affordable Housing Agenda

Charles Okeyo Owuor (Author)

471–484
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Exploring Systemic Constraints Impeding Case Disposal Rates in Zambia’s Superior Courts

Moses B. Mukinga, Prof. Jason Mwanza (Author)

485–497
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The Impact of the Mining Industry on the Local Population in Southern Democratic Republic of Congo

Emmanuella Elisabeth De Buck (Author)

498–505
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The Role of Financial Technologies in Enhancing Internal Control Effectiveness: Evidence from Indo Zambia Bank

Mwenya Mulenga (Author)

506–515
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Assessing The Effect of Financial Inclusion on Economic Growth in Zambia: A Case of Lusaka Province

Annie Shikabonga, Dr. Euston Kapotwe (Author)

516–526
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Analysis of the Challenges of Internal Auditing in Strengthening Corporate Governance in Public Sector Organizations in Zambia

Modern Chabalenge, Dr. Cheyo Sichali (Author)

527–539
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Evaluating The Impact of Night Public Service Passenger Transport Ban on the Performance of Transport Business in Lusaka, 2021 -2025

Andrew Mwewa, Dr. Chrine Hapompwe (Author)

540–557
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Integrating AI to Improve Customer Experience and Marketing in Zambia’s Insurance Sector: A Case Study of Selected Insurance Firms

Oscar Mulungu, Dr. Austin Mwange (Author)

558–566
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Strategic Adoption of Digital Banking Innovations as a Source of Competitive Advantage for Zambian Commercial Banks: A Case Study of Access Bank

Hollis Makungu, Moffat Chawala (Author)

567-583
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Assessing Impact of Cost-Reflective Tariffs by ZESCO on Low- Income Households in Lusaka District between 2021 and 2026

Patrick Mbewe, Dr. Austin Mwange (Author)

584–594
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Service Quality and Customer Satisfaction in Agency Banking: A Mixed-Methods Study from Kafue District, Zambia

Wesley Chimwemwe Simukoko, Dr. Daphne Munsaka Phiri (Author)

595–603
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An Investigation into the Effectiveness of the Social Media Analytical Tools for Enhancing Customer Satisfaction: A Case Study of Indo Zambia Bank

Linda Wazili, Francis Mukosa (Author)

604–627
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Algorithmic Hiring and Workplace Diversity: Evidence from a Zambian Private Sector Multinational

Ngoza Mubambe, Prof. Ferdinand Chipindi (Author)

628-636
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An Analysis of the Determinants of Household Income Expenditure, Case Study of Lusaka Urban in 2025

Hollis Makungu, Dr. Kelvin Chibomba (Author)

637–665
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